Observation and endorsement of safe behaviours in the workplace is integral to the CSTP.
What is the observer role?
The objective of the workplace Observation component of the CSTP program is for a nominated Observer to observed the CSTP applicant apply the safe work behaviours learnt from their CSTP training program (or from previous work experience) to the work environment and their job role.
Behaviours are demonstrated through the daily performance of work roles and functions and this is when observations should occur. An Observer may be working alongside or with the CSTP applicant or may be their supervisor. They may also observe the employee from a distance.
Whatever the structure is, the key to observing valid performance outcomes is to NOT consider the observation of the employee as a ‘one off’ event, rather for the Observer to reflect on what behaviours they have observed the worker apply over a number of shifts. This approach will enable Observers to note if the employee applies consistent core safety behaviours across a number of work days and job tasks.
Conducting workplace Observations does not mean the Observer has to follow the employee around the work site with checklist in hand. Typically the Observer should see the employee demonstrate the behaviours (or not) in the everyday performance of their work.
It is important that the Observer understands their role and be able to recognize the demonstration of the core safety behaviours when applied by employees.
Who should conduct the workplace observations?
The person conducting the workplace observation must have a good understanding of the tasks the worker is undertaking and the workplace’s safety management processes (including emergency response procedures).
The observer should have enough experience to be able to assess the behaviours and determine whether they meet the expectations defined in the CSTP Workplace Observation Checklist.
Most observation assessments are conducted by the applicant’s supervisor/manager, sometimes in conjunction with HSE or senior infield managers. Observers do not need to be qualified assessors, but they must understand the intent of the CSTP.
For continuity it is preferable that employees are observed by the same Observer. However given this may not always be possible, it is important the employee is not disadvantaged in being able to progress in obtaining their CSTP card. Provision is therefore made for up to three supervisors to sign off on the performance outcomes if necessary.
When do the observations occur?
Observations are to be completed over several shifts and when conducting different tasks.
Where practical, the observations should be taken over four weeks or two swing shifts.
The period covered must give the observer confidence that the applicant understands the required safety management processes and that display of expected behaviours is not a one-off occurrence.
Applicants newer to the industry may take longer to assess than experienced workers.
For “New Starts”, Observers are to record performance outcomes for two (2) observations durations which are to be across different swing/work cycles.
The workplace observation component must be completed within twelve months from completing the offsite training.
Where do the observations take place?
Observations are to be conducted in an oil or gas industry operation’s workplace. They can be undertaken during drilling, production, maintenance or decommissioning or other industry operations.